Technology, Empathy and Finance in a Time of Crisis with TrueAccord

May 12, 2020 42 min
Business
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Ohad Samet is the Co-Founder and CEO of TrueAccord, a company using machine learning, behavioral economics and empathy to reimagine the debt collection process.

TrueAccord is a fantastic example of fintech’s most fundamental promise: using technology and a fresh perspective to create outcomes in financial services orders of magnitude better than traditional approaches, at a fraction of the cost.

Ohad is a seasoned fintech founder and executive. The first company he worked for was acquired by PayPal, where he worked for three years before founding a company that eventually exited to Klarna. He served as Chief Risk Officer at Klarna for three years before founding TrueAccord.

In this conversation, Ohad, Lex Sokolin and I discuss the ability of machine learning to create empathetic customer experiences, AI’s ability to be creative, expectations about COVID-19’s impact on consumer borrowers and the economy as a whole, and TrueAccord’s performance vs. traditional solutions.

For all of our past episodes, and to sign up to our newsletter, please visit www.bankingthefuture.com.

Thank you very much for joining us today. Please welcome, Ohad Samet and Lex Sokolin.

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